Last updated: April 12, 2026
LandlordOS (operated by Landlord Services LLC, Norwich, CT) is a property management platform that provides tools for lease management, rent tracking, maintenance coordination, tenant communication, financial reporting, and bank transaction reconciliation.
The Service is intended for use by residential landlords, property managers, and their authorized staff (bookkeepers, maintenance managers, contractors) and tenants in the United States. You must be at least 18 years old to use the Service.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to notify us promptly of any unauthorized access.
You agree not to:
The Service provides tools for financial tracking and reporting but does not constitute accounting, tax, or legal advice. You are responsible for verifying the accuracy of financial data and consulting qualified professionals for tax and legal matters.
Bank account connections are facilitated by Plaid Inc. and are subject to Plaid's End User Services Agreement. We access bank data in read-only mode for transaction matching purposes only. You may disconnect bank accounts at any time through the Service.
The Service is offered on a flat monthly subscription basis per organization. Pricing details are provided during signup. There are no per-transaction fees. Subscriptions may be canceled at any time; access continues through the end of the current billing period.
You retain ownership of all data you enter into the Service. We do not claim any intellectual property rights over your content. Upon account termination, you may request an export of your data.
The Service is provided "as is" without warranties of any kind. Landlord Services LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.
The Service includes features designed to assist with compliance with state landlord-tenant laws (including Connecticut and Massachusetts). However, you are solely responsible for ensuring your use of the Service complies with all applicable laws and regulations. The Service does not provide legal advice.
Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your data will be retained for 30 days to allow for export, after which it will be deleted.
These terms are governed by the laws of the State of Connecticut. Any disputes shall be resolved in the courts of New London County, Connecticut.
Landlord Services LLC
Niantic, Connecticut
Email: Info@norwichct.us